Welcome to Plaza Sales Pvt. Ltd. These terms and conditions outline the rules and regulations for the use of our website and services. By accessing this website, we assume you accept these terms and conditions. Do not continue to use Plaza Sales if you do not agree to all of the terms and conditions stated on this page.
Last Updated: November 24, 2025
The following terminology applies to these Terms and Conditions:
By accessing and using this website, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service. We reserve the right to modify these terms at any time without prior notice. Your continued use of the website following any changes indicates your acceptance of the new terms.
We strive to provide accurate product descriptions, specifications, and pricing information. However, we do not warrant that product descriptions or other content on this website is accurate, complete, reliable, current, or error-free. Product images are for illustration purposes only and may differ from the actual product.
All products are subject to availability. We reserve the right to discontinue any product at any time without notice. If a product is unavailable after you have placed an order, we will notify you and provide a full refund or offer a suitable alternative.
Prices for our products are subject to change without notice. We reserve the right to modify or discontinue any product or service without notice at any time. Prices displayed on the website include all applicable taxes unless otherwise stated. We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of any product or service.
When you place an order through our website, you are making an offer to purchase the product. We reserve the right to accept or decline your order for any reason. All orders are subject to acceptance and availability.
We accept various payment methods including credit cards, debit cards, bank transfers, and other payment options as displayed on our website. Payment must be received in full before order processing.
You will receive an email confirmation once your order has been successfully placed. This confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right to cancel any order at any time before shipment.
We provide delivery services within Nepal. Delivery times vary depending on your location and product availability. While we make every effort to deliver products within the estimated timeframe, we are not responsible for delays caused by circumstances beyond our control, including but not limited to natural disasters, strikes, or transportation issues.
Risk of loss and title for products pass to you upon delivery. You are responsible for inspecting products upon delivery and notifying us immediately of any damage or discrepancies.
We want you to be completely satisfied with your purchase. If you are not satisfied, you may return eligible products within 7 days of delivery for a refund or exchange, subject to the following conditions:
Certain products cannot be returned, including:
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 10-14 business days.
Products sold by Plaza Sales come with manufacturer warranties where applicable. Warranty terms vary by product and manufacturer. We provide technical support and assistance for warranty claims. For warranty service, please contact our customer support team with your proof of purchase.
Plaza Sales acts as an intermediary between customers and manufacturers for warranty claims. We are not responsible for manufacturer warranty terms or the time taken to process warranty claims.
Unless otherwise stated, Plaza Sales and/or its licensors own the intellectual property rights for all material on this website. All intellectual property rights are reserved. You may view and/or print pages from the website for your own personal use subject to restrictions set in these terms and conditions.
You must not:
When you create an account with us, you must provide information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account.
You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password. You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.
You may use our website only for lawful purposes and in accordance with these Terms. You agree not to use the website:
To the fullest extent permitted by applicable law, in no event shall Plaza Sales Pvt. Ltd., its officers, directors, employees, or agents, be liable to you for any direct, indirect, incidental, special, punitive, or consequential damages whatsoever resulting from any errors, mistakes, or inaccuracies of content, personal injury or property damage, any unauthorized access to or use of our secure servers, any interruption or cessation of transmission to or from our website, any bugs, viruses, trojan horses, or the like which may be transmitted to or through our website by any third party, or any loss of data or profits arising out of or in connection with the use of our website.
You agree to defend, indemnify, and hold harmless Plaza Sales Pvt. Ltd. and its licensee and licensors, and their employees, contractors, agents, officers, and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of your use and access of the Service, by you or any person using your account and password, or your breach of these Terms.
Your use of our website is also governed by our Privacy Policy and Cookies Policy. Please review our Privacy Policy, which also governs the website and informs users of our data collection practices.
These Terms shall be governed and construed in accordance with the laws of Nepal, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.
Any disputes arising out of or relating to these Terms or your use of the website shall first be attempted to be resolved through good faith negotiations between you and Plaza Sales. If the dispute cannot be resolved through negotiation, it shall be submitted to arbitration in accordance with the laws of Nepal.
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms.
If you have any questions about these Terms and Conditions, please contact us:
If any provision of these Terms is found to be unenforceable or invalid under any applicable law, such unenforceability or invalidity shall not render these Terms unenforceable or invalid as a whole, and such provisions shall be deleted without affecting the remaining provisions herein.
These Terms constitute the entire agreement between you and Plaza Sales Pvt. Ltd. regarding the use of our website and supersede all prior and contemporaneous written or oral agreements between you and Plaza Sales.
Acknowledgment:
By using our website, you acknowledge that you have read these Terms and Conditions and agree to be bound by them.